You’re Not a Collections Team
Feb 15, 2025
You’re Not a Collections Team — So Why Are You Acting Like One?
Most finance teams weren’t built to chase payments.
They were built to drive decisions, inform strategy, and guide the business forward. But somewhere along the way, chasing late invoices became part of the job.
And now, highly skilled professionals are spending hours every week on manual follow-ups, spreadsheet tracking, and copy-pasting reminder emails.
It’s not just inefficient. It’s backwards.
Because collections isn’t a finance problem. It’s a systems problem.
When you don’t have a workflow that handles follow-ups intelligently, everything becomes reactive. Finance gets pulled in late. Sales gets frustrated. Customers get inconsistent messages. Leadership gets surprised.
The result? Confusion. Tension. And wasted energy.
The best finance teams aren’t doing it this way anymore.
They’re building simple, structured systems that:
Trigger reminders automatically
Prioritize outreach based on risk and value
Keep everyone informed (without needing a meeting)
Free up time for actual financial work
Finance teams weren’t meant to act like collections departments.
And now, they don’t have to.